Our relationships define us, and as such we strive to ensure that we have rewarding and productive relationships embedded in our ethos and delivery at all levels, from our Board of Directors to our young service users.
Our approaches are creative and innovative, we are receptive to using new solutions to service delivery. We will encourage our staff and service users to search out innovations and new ideas that provide resourceful solutions to service delivery.
We will ensure that at all times we act in the most responsive way that we can. We will be reactive yet sensitive to the needs of our service users, providing the right level of support at the right time, by the right people who can help. Our responses will be both reactive to need and sustainable for the future.
Our communication will be open, honest and transparent. It will empower all of our staff and service users that equips them with the knowledge and authority to make the right choices and decisions relating to our service delivery.
We will work together as one team to ensure that everyone is able to contribute to the needs of the service and the service users in partnership. We will adopt as many ways as possible to ensure that this happens, including the use of new and exciting technologies, social networks and other services which will assist in finding the right solutions for our service users.
We will continue on our path of growth and advancement, making all efforts to develop new and innovative services that not only address the needs of service development but also support our service users to develop personally in a way that addresses elements of their life where their needs have not previously been met.